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Privacy Policy

SnugLeash Privacy Policy

Welcome to SnugLeash! We deeply understand that protecting your privacy is of utmost importance. This privacy policy aims to explain to you how we collect, use, store, and share your personal information. Please read the following content carefully to understand our privacy protection measures.

I. Information Collection

  1. Registration and Order Information: When you register an account on snuggleash.com or place an order to purchase pet leashes, we will collect your name, contact information (including email address, phone number), delivery address, and payment - related information. These information are used to complete order transactions, deliver goods, and communicate with you about the order status.
  1. Browsing Behavior Information: We will automatically collect your browsing behavior data on the website, such as the pages you visit, browsing duration, and links you click. This information helps us understand user usage habits and optimize the website content and service experience.

II. Information Use

  1. Order Processing: We use the information you provide to process orders, including arranging shipments, providing logistics tracking information, and handling after - sales matters such as returns and exchanges.
  1. Service Optimization: Based on the collected browsing behavior information, we will analyze user needs, improve the functions and interface design of the website, and provide you with product recommendations and services that better meet your needs.
  1. Communication and Contact: We may send you important service notifications, logistics information updates, and product promotion activity information through the contact information you provided. However, we will respect your communication preferences, and you can choose to unsubscribe at any time.

III. Information Storage

We will adopt reasonable technical and management measures to ensure the secure storage of your personal information. The information storage period is determined according to legal requirements and business needs. When the information is no longer needed, we will delete or anonymize it in accordance with regulations.

IV. Information Sharing

  1. Third - Party Partners: To complete services such as order delivery and payment processing, we may share your necessary information with third - parties such as logistics partners and payment institutions. However, we will require these third - parties to abide by strict confidentiality agreements to protect the security of your information.
  1. Legal Requirements: When required by law or to protect our legitimate rights and interests, we may disclose your personal information in accordance with legal procedures.

V. Your Rights

  1. Right of Access: You have the right to access your personal information on our platform at any time, view, modify, or supplement relevant content.
  1. Right of Deletion: Under circumstances compliant with laws and regulations, you can request us to delete your personal information.
  1. Right of Objection: You have the right to object to certain ways we use your personal information, such as receiving marketing information.

VI. Policy Updates

We may update this privacy policy according to business development and changes in laws and regulations. We will publish the updated policy on the website and notify you in an appropriate manner.

If you have any questions, comments, or suggestions regarding this privacy policy, please contact us through the online customer service on the website or by sending an email to [email protected]. We will wholeheartedly answer your questions and protect your privacy rights and interests.